Our factory shops sell end of line product ranges, customized factory gifts as well as products that have slight packaging defects (skew labels etc) that are not of a standard that we can supply it to our retail customers.
The content of the product that you will buy online is of the same quality that we supply to retail customers and there might only be a few visual defects with the packaging.
We offer all our customers a factory guarantee on all products sold from the shop and customers can return it for a refund should they not be satisfied with the product quality.